Contact information

PetEsentials is operated by TALVION LLC.

Email

info@petesentials.com

We aim to respond to all enquiries within 1–2 business days.

Business address

TALVION LLC
971 US Highway 202 N STE R
Branchburg, NJ 08876
United States

This address is our registered business address and is not a returns address. Please contact us before sending any item back — we will provide return instructions and the correct address.

Order enquiries

When contacting us about an order, please include your order number so we can help you faster. For shipping timelines see our Shipping Policy; for returns see our Return & Refund Policy.

What we cannot help with

We are a retailer, not a veterinary practice. We cannot diagnose a health problem, recommend a treatment, or advise on dosing for a specific animal. For anything medical, please contact your own veterinarian or an emergency clinic.